Claudine in 60 seconds

Claudine has over 15 years' experience dealing with legal issues in the financial services sector.

She is a banking and insolvency litigator and regulatory expert. She acts for the major Australian financial institutions in matters involving customer disputes and litigation, fraud, regulatory and compliance issues, regulatory investigations, inquiries and enforcement matters, security enforcement and insolvency litigation. She also acts for insolvency practitioners in formal receiverships, voluntary administrations and liquidations.

Claudine is well known for her ability to manage risks posed by litigation and regulatory inquiries and investigations. She is particularly attuned to reputational and business risks. She is highly strategic and creative and is recognised by her clients for being able to achieve the perfect balance between legal arguments and commercial and practical outcomes.

Claudine has been instrumental in working with clients to provide insights into the field of behavioural economics, which over the past few years, has been of interest to policy makers and regulators as a tool to engage in 'choice architecture'. On a practical level, Claudine has worked closely with clients to design approaches to customer engagement that make use of behavioural insights.   

Claudine is an expert in the conduct of review and remediation programs and provided assistance to the regulator, by way of submissions and her involvement in an industry working group, on ASIC's regulatory guide on review and remediation programs.

Claudine is very familiar with ASIC's powers to obtain documents and information from financial institutions and is called upon by financial institutions to provide assistance in these matters. She has a style that is conducive to having a fruitful dialogue with both the regulator and the various stakeholders within a financial institution.

Qualifications

  • BA LLB(Hons)
    Insolvency Practitioners Association/University of Southern Queensland – Insolvency Education Program

Industry associations

  • Member of the Australian Restructuring Insolvency & Turnaround Association (ARITA)
  • Member of the NSW Branch of the International Womens' Insolvency and Restructuring Confederation (IWIRC)
  • Member of INSOL
  • Member of Women in Banking and Finance

Claudine's Recent Experience

Big 4 Australian Bank

Advising a Big 4 Bank in relation to an open review and remediation scheme.

Big 4 Australian Bank

Acted in a multi-party mortgagee dispute involving the forgery of a number of mortgage and loan documents. The matter traversed a number of legal principles including indefeasibility of title, breach of mandate and proportionate and concurrent liability (an issue which was ultimately decided on by the High Court).

Big 4 Bank

Conducting financial product reviews for a major financial institution.

Big 4 Australian Bank

Acting for a Big 4 Bank and receivers in contested litigation involving guarantee claims and a claim under section 420A of the Corporations Act.

Claudine's Recent Insights

Defeating legal privilege to obtain access to documents created to frustrate creditors' claims

  • 16 Oct 2017

People who are targets of liquidators' and other claimants' investigations often attempt to hide behind the veil of legal professional privilege to avoid producing documents.However, the ve...

Government moves forward on reforms to address corporate misuse of FEG Scheme

  • 06 Oct 2017

On 5 October 2017, the Australian Government announced that it would move forward with proposed reforms to address the concern that the Government's Fair Entitlement Guarantee Scheme is increas...

In Defence of Restructuring, Insolvency and Turnaround Professionals

  • 28 Sep 2017

Restructuring, insolvency and turnaround professionals play a fundamental role in the economy and deliver important outcomes for business. So why the bad press?Read our article published in the Sep...

Suppliers beware - ACCC launches first small business unfair contract terms case

  • 25 Sep 2017

The Australian Competition & Consumer Commission (ACCC) has instituted proceedings against Australia's largest privately-owned waste management company, JJ Richards & Sons Pty Ltd ...